Use real-time data to drive better decision making
Wayside plugs into Outlook, ticketing solutions, and messaging apps to show you the full picture of your service activity. Understand inquiry volume, response times, topic breakdowns, and more…
Powerful reporting at your fingertips
Understand your full client support activity across all channels. Wayside plugs into email, ticketing, and messaging apps so you be proactive rather than reactive when it comes to client strategy.
Understand key metrics such as response times, question volume, topic breakdown, and more.
Productivity metrics
Understand which team members are driving the most impact and which ones are lagging behind.
Be proactive, rather than reactive
Use real-time data to drive strategic decision making. Drill down into specific topics across all of your inquiries.
Want to learn more?
Schedule a demo with our team.
Insights from the Wayside team
Stay ahead with thought leadership on AI, HR tech, and automation strategies
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Frequently asked questions
Everything you need to know about the product and billing.
No, Wayside will never use your data to train AI. In fact, any personally identifiable information (PII) is stripped out before it makes it to any LLM.
Our pricing varies based on your company size and use case. Reach out to us to book a demo. You can schedule a meeting with us using this link.
Wayside is built for teams looking to automate their HR and/or Payroll operations. We serve a variety of customers across industries, including enterprise HR teams, PEOs, and more.
Unlike AI chatbots that often come with HRIS and/or ticketing solutions, we’re building an AI Agent that can integrate with ALL your systems. We integrate with existing HRIS, ticketing, intranet, benefit/leave management systems.
Not only does our AI better understand your organization and workforce, we can perform automate end-to-end HR processes. For a more detailed comparison between Wayside and existing chatbot solutions, see here.
The platform can be fully deployed in less than 12 weeks. Most organizations can start to see the value after just 4 weeks.
Because Wayside plugs into existing channels, no change management is required for employees. Employees can continue to ask questions via email or ticketing system.